Admission Terms

1. Ticket Refund Policy

Tickets are non-refundable within 5 days of the event start time. Within this period, tickets may only be exchanged for credit towards future purchases.

No exchanges will be permitted within 48 hours of the event start time.

If you do choose to refund your tickets, there will be an administration fee of £2 per ticket.  

You are welcome to resell tickets to friends and family.  

 

2. Age Requirement

Attendees under the age of 18 must be accompanied by a responsible adult.  We operate a strict age verification policy. Attendees who appear younger than 21 may be asked to provide photographic identification.

 

3. Seating Allocation / Minimum Spend

Seating is allocated on a first-come, first-served basis. To guarantee seating, please arrive before the start time of the event.  There is a minimum spend of £10 per person should you choose to be seated.  Should you not wish to purchase any food and drinks we may ask you to release the table for other guests.  

 

4. Food & Drinks Consumption

We offer a small selection of snacks and post dinner desserts.  We do not permit any outside food and drinks to be brought in.  You will be asked to leave if found consuming such food and drinks.

 

5. Admission and Seating Policy

Once the event has commenced, we reserve the right to fill any empty seats with individuals from our waiting list or attendees at the door.  Late arrivals will still be admitted; however, they may be asked to stand at the back until seating becomes available.

 

6. Recording and Photography

Video recording and photography are permitted and encouraged. However, please refrain from using flashes or strong lights, as they may disturb our performers.  The venue will sometimes film or live stream the event at the request of the performers.  

 

By purchasing a ticket or attending our event, you agree to abide by these terms and conditions.